Whale.io Online Casino Review

    The Whale.io casino operates under a license issued by the Curacao Gaming Control Board under number OGL/2024/1254/0648. I found this information in the website footer.

    Online, the casino has a good reputation and many positive Whale.io casino reviews. Many users highlight its user-friendly interface and modern design, and I completely agree with this.

    On the homepage, I saw all the latest promotions, several collections of recommended games, the current cryptocurrency exchange rates, and the Hall of Whales.

    In the side menu, there is a button that allows you to switch the color theme from black to red. The website is also available in 17 language versions, including English, Spanish, Russian, Portuguese, Japanese, Chinese, Korean, Turkish, Arabic, Albanian, Vietnamese, Indonesian, Farsi, French, Uzbek, and Italian.

    Important T&C

    A player must be at least 18 years old or have reached the legal age of majority in their country of residence.

    I found a list of 29 restricted countries in the T&C, where players are prohibited from registering and using the site. This list includes countries such as France, Belgium, Spain, Germany, Hungary, Switzerland, the UK, the USA, and Australia.

    The casino may request user verification as part of the KYC process at any time. If the total prize amount exceeds 2500 USD, the casino may require additional verification, including identity documents, proof of address (such as utility bills), and even proof of source of funds.

    Whale.io complaints must be submitted via the support chatbot.

    The website has a dedicated Responsible Gaming section. It provides general useful information, links to helpful resources and organizations, and details about the self-exclusion option. Players are offered at least a 24-hour cooling-off period or self-exclusion for a week, a month, six months, or a year. To activate this, they need to submit a request to customer support.

    • A wide selection of games
    • User-friendly website
    • Good VIP program with cashback
    • No filters for searching games
    • Slow support
    • Demo versions of the games are not available

    Whale.io Casino

    mobile slot

    Whale.io Mobile Casino - ✅ Available on all mobile devices: iPhone / iPad / Android phone & tablet

    Whale.io Verdict

    I liked that the Whale.io online casino has a user-friendly website and an equally convenient mobile version. I also noticed an attractive VIP program, but I would like to know more details about its terms.
    The site offers a wide selection of games from well-known providers, organized into categories. However, I would find it more convenient to use a filter for searching.
    Depositing and withdrawing funds can be done via cryptocurrencies. For those who don’t have a crypto wallet, it’s possible to buy cryptocurrency directly in the casino, which is convenient.
    Overall, the casino has a lot of positive aspects, and in my Whale.io review, I explain in detail why I can recommend it.

    Date Mar 31, 2025
    78/100
    Satisfying
    License
    Reputation
    Bonuses
    Games & Providers
    Payment Methods
    Terms & Conditions
    Support & Care
    Responsible gambling tools

    Registration process

    I was able to register in just a few minutes. The website offers two types of registration: authorization via third-party services and standard email registration. I chose the second option.

    Step 1

    I entered my email.

    Step 2

    A verification code was sent to my email, and I entered it into the required field.

    Step 3

    I filled in more detailed personal information, including First Name, Last Name, Email, Address, Postal Code, Date of Birth, and Country. I also checked the box to confirm that I had read and agreed to the T&C.

    Payments

    The casino offers cryptocurrencies for deposits and withdrawals, including USDT, NOT, TON, BONK, TRUMP, BTC, SOL, and CUSD. You can fund your account directly from your crypto wallet.

    If you don’t have a crypto wallet, you can deposit funds using banking methods and purchase cryptocurrencies directly on the website. Supported payment options include VISA, MasterCard, Bank Transfer, Revolut, Apple Pay, and Google Pay.

    Fiat currencies available for deposit: EUR, INR, TRY, AED, MXN, VND, NGN, BRL, PEN, COP, CLP, IDR, KES, ZAR, and THB.

    Method Min Deposit Max Deposit Min Withdraw Max Withdraw Deposit Time Withdrawal Time Deposit

    Fee

    Withdrawal Fee
    SOL 115 EUR Unlimited 115 EUR Unlimited 10 minutes 10 minutes Free Free
    TRUMP 9,5 EUR Unlimited 9,5 EUR Unlimited 10 minutes 10 minutes Free Free
    BONK 115 EUR Unlimited 115 EUR Unlimited 10 minutes 10 minutes Free Free
    TON 2,5 EUR Unlimited 2,5 EUR Unlimited 10 minutes 10 minutes Free Free
    USDT 1 EUR Unlimited 1 EUR Unlimited 10 minutes 10 minutes Free Free
    BTC 80 EUR Unlimited 80 EUR Unlimited 10 minutes 10 minutes Free Free
    CUSD 1 EUR Unlimited 1 EUR Unlimited 10 minutes 10 minutes Free Free
    NOT 85 EUR Unlimited 85 EUR Unlimited 10 minutes 10 minutes Free Free

    Whale.io withdrawal limits per day, week or month are unlimited. Additionally, the casino has its own internal currency called Whale. Rewards are credited in this currency for completing certain actions, and it can later be used for gameplay.

    Casino Bonuses

    The casino has a large section with Whale.io bonuses and promotions, but there are no Welcome Bonuses. Instead, it offers an extensive VIP program with cashback ranging from 5% to 20%.

    Whale.io Bonus

    Progress can be tracked in the personal account. With each level, additional bonuses become available.

    There is also a dedicated WTF section featuring tournaments and giveaways. For example, by accumulating Whales, you can purchase a BattlePass, which includes Lootboxes with merch and other gifts, the ability to level up, and additional bonuses.

    The site doesn’t offer Whale.io no deposit bonus, but you can find them from other casinos on this SlotsUp’s page.

    Customer Support

    ​​

    The website offers two ways to contact customer support – Chat and a Telegram bot. I tried reaching out through both. At one point, I attempted to send a message, but both chats were unavailable — I could select bot commands and choose a category, but at the end of the conversation, there was an immediate prompt to rate the chat. This meant I couldn’t manually enter a command or request an operator.

    I tried again a few hours later. None of the available bot commands provided information relevant to my question. I attempted to type it manually, but the bot sent a notification stating that only predefined commands could be used. I followed the steps and eventually reached the point where I could submit my question. However, I received an incorrect response, and the ticket was closed immediately, leaving me no chance to ask a follow-up question.

    At the beginning of the conversation, the bot handles the interaction, but at the end, a human operator responds. I repeated my inquiries multiple times in both bots, but the result was always the same — I never received a correct answer to my question.

    I couldn’t find any alternative way to contact customer support.

    Mobile Version

    The mobile version is almost identical to the desktop version. It is easy to navigate, and all sections load quickly. Live Chat is also available in the mobile version, and there is a link that redirects to the Telegram Bot.

    All the same language versions are available, but there is no option to change the color scheme of the site.

    Games Catalog

    The catalog offers a wide variety of games, including popular titles from well-known providers. Whale.io games are organized into sections: New Arrivals, Top 10, Paddy’s Payday, Whale Specials, Crypto Games, Live Casino, Buy Feature, Win Big, Megaways, Cluster Games, Book Games, Bingo Games, and Table Games.

    A search function is available by game title, along with a provider section where you can click on a logo to see all of its games.

    However, in my opinion, the catalog is not the most convenient for finding games. It would be much better if there were filters based on game themes, providers, and categories. If you are looking for a specific game but don’t remember the name, you will have to browse either all the games from a provider or all the games in a category.

    Additionally, demo versions of the games are not available.

    Conclusion

    I liked the casino for its modern design and user-friendly interface. The T&Cs are clearly outlined, and there is a detailed FAQ. The registration process took only a few minutes and did not require lengthy data verification.

    Cryptocurrencies are available as payment methods, but if you don’t have a crypto wallet, it’s not a problem. You can purchase cryptocurrency directly within the casino.

    I appreciated the multi-level VIP program with the ability to receive higher cashback and additional bonuses, although I felt there could be more transparency regarding the requirements for reaching each level.

    I liked that many well-known games are available. However, I would have preferred if the site added filters over time to make searching for games more convenient.

    Overall, I have a positive impression of this casino, and I would recommend it.

    FAQ Section

    What payment methods are available at the casino?

    The casino supports various payment methods, including cryptocurrencies like USDT, BTC, and SOL. If you don’t have a crypto wallet, you can buy cryptocurrency directly within the casino using options such as Visa, MasterCard, Bank Transfer, Revolut, and more.

    Are there any VIP programs or bonuses available?

    Yes, the casino offers a multi-level VIP program that provides cashback from 5% to 20%, as well as other bonuses. Players can also enjoy regular tournaments and Whale.io promotions. However, more clarity regarding the conditions for reaching each VIP level would improve the experience.

    Can I get support if I have any issues?

    Yes, the casino offers two support channels: Live Chat on the website and a Telegram Bot. Both methods allow you to get assistance quickly for any issues or questions you may have.

    How can I self-exclude or set cooling-off periods?

    The casino provides options for self-exclusion, allowing you to choose a cooling-off period ranging from 24 hours to a year. To set this up, you will need to contact customer support directly. This is part of the responsible gaming features the casino offers.

    Are there any demo versions available for the games?

    Unfortunately, demo versions of the games are not available at the casino. This could be a disadvantage for players who prefer to try out a game before committing real money. However, the wide variety of games and the option to search by providers can help in finding your preferred titles.

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