Instant Casino Online Casino Review

Registration process

I clicked the registration button and saw that there were four steps to fill in my information:

1. I had to enter my email, create a password, and confirm it.
   
   
2. I needed to enter my phone number.
   
   
3. I had to provide my first name, last name, and full date of birth.
   
   
4. I was required to enter my address, city, postal code, country, and referral code (if I had one). Additionally, I had to check the boxes confirming that I was at least 18 years old, had read the T&C, and agreed to receive promotional offers.
   
   

After completing the registration and Instant login, I gained access to my account dashboard. Here, I could edit any personal information I had provided during registration. I also found the “Settings” tab, where I could change my password and opt out of marketing emails and SMS notifications.

Casino Bonuses

I noticed that only a limited selection of Instant bonuses is available for players: Welcome Offer, Daily Tournaments by Pragmatic Play Slots and Kalamba Games, and Weekly Cashback. There is no VIP program for players. There isn’t an Instant no deposit bonus, but you can find them from other casinos on this SlotsUp’s page.

Welcome Offer

The casino offers a generous welcome bonus – a 200% bonus up to 7 500 EUR.

To claim it, players need to make a minimum deposit of 20 EUR and meet a 15x wagering requirement. 25% of the bonus can be unlocked as cash. For example, if you deposit 100 EUR, you’ll get 200 EUR after placing 1 500 EUR in bets. Out of that, 50 EUR will be credited to your balance as cash. To get the maximum bonus, deposit 500 EUR, wager 7 500 EUR, and receive a 1 000 EUR bonus – 250 EUR of which will be in cash.

Players have 7 days to claim and wager the bonus.

Weekly Cashback

Every player can get 10 percent cashback on lost funds. For example, if your losses for the week total 500 EUR, you’ll receive 50 EUR in cashback.

Cashback is calculated from Monday to Sunday and paid out every Monday.

The minimum cashback payout is 0,10 EUR, while the maximum is 10 000 EUR. However, if the cashback amount exceeds 10 000 EUR, the Instant casino will handle it on a case-by-case basis.

Payments

The main account currency is EUR. If you deposit in another currency, it will be automatically converted to EUR. On the casino website, I found a limited selection of payment methods.

For deposits, players can use VISA/Mastercard, Cashlib, and cryptocurrencies.

For withdrawals, only Bank Transfer and cryptocurrencies are available.

The minimum Instant withdrawal limits are 4 000 EUR per day, 10 000 EUR per week, and 20 000 EUR per month.

There are no fees for deposits. However, withdrawal fees may be applied by the payment providers, depending on the amount. There are no withdrawal commissions by the casino if you wager the deposit at least 1 time.

Customer Support

I found that players can get support in three ways: by checking the FAQ page, using Live Chat, or emailing customer support. I tried all three methods.

1. FAQ. There are answers to 12 common questions, such as “Why was my withdrawal not processed?” and “Can I change or cancel a withdrawal I requested?”
2. Live Chat. An AI chatbot answered my initial questions. It covers topics like withdrawals, limits, bonuses, and T&C.
   Only after the bot attempts to help can you request a live agent. In my case, an agent joined the chat after 5 minutes.
   
3. Email. The provided support email is support@instantcasino.com. I sent a question but never received a response.

Mobile Version

I checked the mobile version of the website, and it is just as good as the desktop version. All sections are duplicated, the menu is easy to navigate, and the site runs smoothly.

The same applies to the games section. Just like in the desktop version, there is no access to demo versions, and registration is required to play. The games load quickly, and the interface is user-friendly. The mobile version offers the same four-step registration process. On the payment methods pages, the deposit and withdrawal process is similar to the desktop version.

Games Catalog

I found many popular games and providers on the site. To make navigation easier, there is a search bar where you can find a specific game or provider by name. Instant games are also categorized into sections: Live Casino, Slots, New Games, Featured, Popular Games, Spinoleague, Drops & Wins, Kash Drops, Bonus Buy, and Megaways. It’s convenient that there is a visual menu with provider logos. If you remember the logo visually but not the name, it will be easier to navigate.

Conclusion

Overall, I have a positive impression of the casino. I liked how the website looks and works, and I also appreciate that it has a stable mobile version. There is a wide selection of games, and most popular providers are represented. The only thing I missed was the option to try out demo versions of the games.

There is a small selection of bonuses for players, and no VIP program. However, there is a fairly generous Welcome Bonus and weekly cashback on losses. Overall, this is enough for most players.

I was also a bit concerned that the site only offers three deposit methods and two withdrawal methods. On the other hand, these are truly the most popular options.

I would like the customer support to be better – I didn’t get a response via email. But you can find answers to your questions through Live Chat, whether from the AI consultant or a real support agent.

FAQ Section