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Heaps O Wins Online Casino Review
As an online casino player, I have had my fair share of experiences with various gambling sites. One of the latest platforms I decided to explore is Heaps O Wins, an RTG online casino established in 2022. With over 300 games to choose from, including slots and table games from Real Time Gaming, I was drawn to the promise of a modern and user-friendly interface. However, the reputation of Heaps O Wins seems to be quite mixed, leaving me curious to see for myself whether this casino lives up to its potential. In this Heaps O Wins review, I will delve into my honest thoughts and experiences with Heaps O Wins, highlighting both the positives and negatives that I encountered during my time on the platform. Join me as I uncover the truth behind this online casino and determine whether it is worth your time and money.
License & Regulation
As a responsible online gambler, I always prioritize playing at licensed casinos to ensure a safe and fair gaming experience. Unfortunately, Heaps O Wins operates without a license, which raises significant concerns about the legitimacy and trustworthiness of the platform. Without a license, the casino is not held accountable to any regulatory standards, leaving players vulnerable in case of any issues or disputes. It is important to note that playing at an unlicensed casino like Heaps O Wins comes with considerable risks and limitations, as there is no regulatory authority to turn to for assistance or protection.
- Attractive progressive jackpots
- Extensive VIP Program
- Cryptocurrency Deposits are Accepted
- Completely unlicensed
- Live dealer games are not available
- Bad reputation
Heaps O Wins Verdict
May 21, 2024 Get Started at Heaps O Wins: Registering in 3 Easy Steps
You need to register to start playing and exploring this casino. I’ve prepared a step-by-step guide on how to get a Heaps O Wins login:
- In the upper right corner, click on the “sign up” button.
- Add your full name, email, password, city, address, zip code, country, phone number, gender, and date of birth.
- Go to your email to confirm your registration.
- Confirm your phone number.
Heaps O Wins Casino Bonuses & Promotions
When I went to the Heaps O Wins bonuses section of the casino website, I was a bit disappointed, as there are not many offers here compared to other casinos. Heaps O Wins offers its players a welcome bonus and a no deposit bonus. The casino also has its own VIP program. Let’s take a closer look at it:
Heaps O Wins Welcome Bonus
Offer: 330% Bonus + 50 Free Spins on Mega Monster Game
Requirements:
- Minimum deposit: $30.
- Maximum cashout: $10,000 or 10x bonus value (whichever is lower).
- Wagering requirements: 30x (bonus + deposit) (with restrictions).
Heaps O Wins No Deposit Bonus:
Offer: 120 Free Spins on “Doragon’s Gems” slot
Requirements:
- No minimum deposit required.
- Exclusive to players from Australia and New Zealand.
- Wagering requirements: 40x bonus amount.
- Bonus Valid Till: No Expiration Date.
- Maximum withdrawal limit: 100 EUR or equivalent.
- Seven-day window to complete wagering requirements.
Tournaments
Unfortunately, the presence of tournaments at Heaps O Wins Casino is a mystery that I cannot solve. Despite claims of a tournaments section on the website, clicking on the button redirects players to the games section, leaving doubts about its functionality. After conducting research and reaching out to the casino’s support team for clarification, we were unable to confirm the existence of any tournaments on the platform. The lack of responsiveness from the support team means that I cannot provide an accurate review of this feature or attest to its availability. It remains uncertain whether this is a technical issue awaiting resolution or a planned feature that has not been implemented yet. As a result, the status of tournaments at Heaps O Wins Casino remains unclear, leaving players in suspense regarding this aspect of the gaming experience on the site.
VIP Program
The VIP program at Heaps O Wins Casino is automatically unlocked for players upon making their first deposit, offering additional Heaps O Wins promotions as players progress through different levels. The program includes various perks such as daily cashback, birthday bonuses, and more, with the majority of benefits accessible at level 3. While some perks improve as players advance to higher levels, such as increased monthly and weekly insurance percentages, the availability of priority withdrawals at a lower level would have been beneficial.
| Benefits | Depositor | VIP 1 | VIP 2 | VIP 3 | VIP 4 | VIP 5 |
|---|---|---|---|---|---|---|
| Appreciation Chip | yes | yes | yes | yes | yes | yes |
| Daily Free Spins | yes | yes | yes | yes | yes | yes |
| Up to 30% Weekly Insurance | yes | yes | yes | yes | yes | yes |
| Birthday Bonus | yes | yes | yes | yes | yes | yes |
| Comp Points Redemption | yes | yes | yes | yes | yes | yes |
| Up to 30% Monthly Insurance | no | yes | yes | yes | yes | yes |
| Dedicated VIP Host/Support | no | no | no | yes | yes | yes |
| Loyalty Bonus | no | no | no | yes | yes | yes |
| Gift Items + Delivery | no | no | no | yes | yes | yes |
| Priority Withdrawals | no | no | no | no | no | yes |
Despite the attractive perks, the lack of clear information on how players can advance through the VIP program is a notable drawback. The criteria for progression, whether through a certain amount of bets, deposits, or overall activity, remains unclear. This ambiguity makes it challenging for players to actively engage with the program and strive towards reaching higher levels to unlock more benefits. Providing transparent guidelines on advancing through the VIP program would enhance the overall experience and incentivize players to actively participate in this loyalty scheme.
Discover the Payout System at Heaps O Wins Casino
While the majority of players opt to fund their online casino accounts with credit cards, a significant number prefer using alternative methods such as e-wallets, cryptocurrencies, or prepaid vouchers for various reasons, including security, convenience, or personal choice. Unfortunately, if you fall into this category, you may be disappointed to learn that Heaps o Wins online casino has limited options available for deposits.
In addition to credit cards, the only accepted deposit methods are eZeeWallet, Neosurf, and Bitcoin. These are the sole alternatives offered by the casino, meaning popular methods like Skrill, Neteller, AstroPay, or Paysafecard, as well as other cryptocurrencies like Ethereum, Litecoin, or Ripple, are not supported. With only five deposit options available, two of which are credit cards, this lack of payment method diversity may negatively impact the casino’s appeal and could deter potential players.
Deposits
| Payment System | Method | Type | Fee | Limit |
|---|---|---|---|---|
| Visa/Mastercard | Deposit | Card Transaction | Free | Min. $30 / Max. $100 / $10,000 daily limit |
| Neosurf | Deposit | E-Wallet | Free | Min. $30 / Max. $500 / No daily limit |
| eZeeWallet | Deposit | E-Wallet | Free | Min. $30 / Max. $100 / $100,000 daily limit |
| Bitcoin | Deposit | Crypto | Free | Min. $30 / Max. $1000 / No daily limit |
Withdrawals
- Heaps O Wins Withdrawals Limits: Up to $5,000 (in increments of $2,500) per rolling seven-day calendar period
- Processing Time: 0 – 48 hours for all methods
- Processing Fees: Withdrawals may incur a processing fee of up to $40, dependent on the payment processor and/or withdrawal amount.
Is Heaps O Wins Customer Support Professional?
The Heaps O Wins casino support service offers its customers the following options:
- live chat (but it is available only for authorized users)
- FAQ section
- mail: support[a]heapsofwins.net
Unfortunately, the casino doesn’t offer a phone support service, which can be a significant disadvantage for users who need immediate assistance.
Before writing the Heaps O Wins casino review, I tested its support service first. My experience with the support service was not the most successful, as I waited a long time for answers to my questions and the manager spoke very vaguely and unprofessionally. I also read a lot of Heaps o Wins complaints from users on trustpilot, which also confirmed this.
Explore New Titles at Heaps o Wins Casino’s Game Collection
It seems like site offers a limited selection of Heaps o Wins games, primarily focusing on slots provided by Real Time Gaming. While they do have a significant number of jackpot slots, the overall diversity and popularity of the games may be lacking compared to other casinos. Here’s a breakdown of their offerings:
Slots
Over 300 slots available, but with a limited selection from a single provider Real Time Gaming (RTG). The “Popular Picks” section includes titles like
- Giant Fortunes
- Tarot Destiny
- Divas of Darkness
- Lucky 7
- Kong Fu
Jackpot Slots
They offer over 70 jackpot slots, which is a substantial number. Some notable jackpot slots include
- Aztec’s Millions ($215,950)
- Megasaur ($953,650)
- Jackpot Piñatas Deluxe ($263, 332)
- Spirit of the Inca ($255, 523)
Card Games
Limited selection of card games, primarily focusing on variations of blackjack. Available card games include
- Perfect Pairs
- Suit ‘Em Up™ Blackjack
- Baccarat
- Tri Card Poker.
Live Casino and Sports Betting
- The casino does not offer live casino games or sports betting.
Overall, while Heaps o Wins Casino may have a large number of jackpot slots, the lack of diversity in game offerings, limited popularity of titles, and absence of live casino and sports betting options may disappoint some casino lovers.
Is It Worth Playing at Heaps O Wins Casino: My Verdict
In conclusion, Heaps O Wins casino has both positive and negative aspects that should be considered before deciding to play on the platform. The lack of a license is a major red flag for me, as it raises concerns about the trustworthiness and security of the casino. Additionally, the absence of live dealer games and the limited selection of card games may not appeal to all players. The unprofessionalism of the support service and the unclear information on the VIP program are also significant drawbacks that could be improved.
On the positive side, the acceptance of cryptocurrency deposits, attractive progressive jackpots, and an extensive VIP program are appealing features that could attract players. However, these positives may not be enough to outweigh the negative aspects of the casino. In comparison to other online casinos, Heaps O Wins falls short in terms of quality, variety of games, and customer service.
Overall, Heaps O Wins casino has potential for improvement in multiple areas, including obtaining a license, expanding their game selection, enhancing customer support professionalism, and providing clear guidelines for the VIP program. Until these improvements are made, I would recommend caution when considering this casino for online gambling.
FAQs About Heaps O Wins Casino
What is the main concern regarding Heaps O Wins casino’s operations related to its licensing and regulation?
The main concern is that Heaps O Wins operates without a license, which raises significant concerns about the legitimacy and trustworthiness of the platform.
What are some positive aspects of Heaps O Wins casino mentioned in the review?
Cryptocurrency deposits are accepted, the casino offers an extensive VIP program, and attractive progressive jackpots are available.
What is a notable drawback regarding the VIP program at Heaps O Wins casino?
The lack of clear information on how players can advance through the VIP program is a notable drawback, as the criteria for progression remains unclear.
What limitations does Heaps o Wins Casino have in terms of payment methods for deposits?
In addition to credit cards, the only accepted deposit methods are eZeeWallet, Neosurf, and Bitcoin, with limited options available compared to other casinos.
What are the main customer support options provided by Heaps O Wins casino, and what was the reviewer’s experience with the support service?
The main customer support options are live chat (only for authorized users), FAQ section, and email. The reviewer’s experience with the support service was not successful, as they waited a long time for answers and found the manager to be unprofessional.
Heaps O Wins Casino Competitors
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| Read website reviews | |
| Year Established |
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| Licences | Curacao |
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$750 + 200 FS + 1 Bonus Crab |
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| Year Established |
2023 |
| Licences | Curacao |
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AUD - Australian Dollar 20+
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Afghanistan 24+
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| Casino Bonus |
100% Up to €500 + 200 Free Spins |
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| Year Established |
2023 |
| Licences | - |
| Languages |
English |
| Currencies |
AUD - Australian Dollar |
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| Casino Bonus |
345% + 30 Free Spins |
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