Ocean Casino Onboards Konami Gaming’s Casino Management System

Article by : Erik Gibbs Dec 18, 2023

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Marking a significant advancement in its US operations, Konami Gaming has finalized an agreement with Ocean Casino Resort in Atlantic City.

This strategic alliance involves the implementation of Konami’s comprehensive casino management system, a pivotal move that amplifies its footprint in the American gaming landscape.

The chosen solution for this endeavor is Konami’s Synkros CMS, a cutting-edge technology set to serve as the nucleus of the resort’s gaming enterprise management system.

The integration of Synkros is scheduled for completion by the summer of 2024, promising a seamless fusion of innovation and operational efficiency.

Synkros is a system crafted to prioritize user-friendliness while upholding stringent security protocols. This holistic approach aims to redefine the casino experience, ensuring both reliability and robustness in every facet of operation.

As this collaboration unfolds, it heralds a new era in the synergy between technology and entertainment, charting a course toward an enhanced, dynamic gaming landscape at Ocean Casino Resort.

In a pioneering move set to redefine the Atlantic City gaming landscape, Ocean Casino Resort is slated to introduce cutting-edge features, some of which will debut in New Jersey.

Among these innovations are the Konami Konetic employee mobile app and the SYNK31 anti-money laundering system, both poised to fortify the property’s security measures.

Bill Callahan, the General Manager for Ocean Casino Resort, expresses anticipation for the collaborative venture with Konami.

This partnership aims to unveil avant-garde, first-to-market technologies that prioritize efficiency and elevate customer experiences for both guests and team members.

Highlighting Konami’s technological prowess and global gaming expertise, Callahan underscores the intrinsic value of these features in reshaping the dynamics of their casino floor.

Simultaneously, the Konetic employee app is poised to revolutionize the workflow, enhancing efficiency among employees and, by extension, elevating operational performance for an enhanced guest experience.

The Konetic app is a multifaceted tool, streamlining tasks such as jackpot hand pays, dispatching alerts, cash process and monitoring progressive signs.

This comprehensive approach seeks to redefine the operational landscape, ensuring a seamless and efficient environment.

Tom Soukup, the Senior Vice President and Chief Systems Product Officer at Konami Gaming, Inc., remarks on Ocean Casino Resort’s commitment to technological advancement.

As the resort experiences remarkable growth, it is investing in cutting-edge gaming technology and innovative systems to augment both operations and the guest experience.

Soukup emphasizes the dedication of the Konami team towards fortifying Ocean’s customer service excellence, fostering growth and establishing market differentiation.