Nevada Casino Data Breach Leads to Customer Data Leak

Article by : Erik Gibbs Sep 13, 2024

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Riverside Resort and Casino in Laughlin, Nevada, recently experienced a data breach that has compromised the personal information of over 55,000 individuals. The casino detected the breach on July 25, 2023, but it wasn’t until August 9 that they identified the specific people whose information may have been affected.

On September 5, the casino officially informed both affected customers and state regulators about the breach. In a notification signed by General Manager Matthew Laughlin, it was revealed that the compromised data potentially includes names and Social Security numbers.

As part of its response to the breach, Riverside Resort has offered affected individuals one year of free credit monitoring and fraud assistance. The casino emphasized its commitment to data security and stated that, following the discovery of the breach, it immediately disabled compromised accounts and enlisted the help of third-party specialists to secure their systems. The casino also assured customers that, as of the September 5 notification, there had been no confirmed cases of identity theft or fraud linked to the breach.

While the casino is taking measures to prevent further incidents, the situation has already sparked legal action. A class-action lawsuit was filed against Riverside Resort in the US District Court in Nevada, accusing the casino of negligence, breach of implied contract, and unjust enrichment.

The lawsuit, brought forward by a Massachusetts resident, seeks damages and other relief through a jury trial. The plaintiffs argue that Riverside Resort failed to adequately protect the personal data of its customers and did not take proper precautions to prevent the breach.

The incident has highlighted growing concerns over cybersecurity in the casino and hospitality industry. As data breaches become more common, the ability of businesses to protect sensitive customer information is increasingly scrutinized.

While Riverside Resort has taken steps to address the issue, the legal challenges ahead suggest that this breach will have long-term consequences for the property. With rising pressure on companies to enhance data security, the casino industry may face heightened regulatory scrutiny and legal liabilities in the wake of such incidents.

Riverside Resort’s response, including offering credit monitoring and collaborating with cybersecurity experts, may provide some relief to affected customers.