Caesars to Give Customers ID Theft Protection for Two Years Following Hack

Article by : Erik Gibbs Oct 10, 2023

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A few weeks ago, Caesars Entertainment fell victim to a devastating cyberattack that reportedly led to the company paying hackers millions.

However, customer data was compromised during the attack, as outlined in a Caesars SEC filing. In response, the casino giant plans to make amends by providing its loyalty program members two years of IDX identity theft protection services.

In mid-September, Caesars confirmed that hackers had accessed critical customer information, including driver’s licenses and social security numbers, through Caesars’ loyalty program database.

Recent reports also suggest that consumers’ names, ID numbers and birthdates may have been compromised. Fortunately, no evidence indicates that Caesars players’ passwords, credit card details, or PINs were exposed.

Thankfully, the stolen data has not yet been published or sold online, according to Caesars. The company is actively working to ensure the protection of its customers and is attempting to have the stolen data deleted if possible.

In the meantime, the casino and hospitality giant is redoubling its efforts to safeguard customers affected by the cyberattack.

They are offering two years of free IDX identity protection services to all loyalty program members whose data was compromised. IDX is a leading identity protection service in the US and will help reassure affected customers in the wake of this cyberattack.

The attack on Caesars began in late August, with hackers employing social engineering tactics to breach the company’s defences. Cybersecurity experts believe the cyberattack was launched by two well-known cybercrime groups, Scattered Spider and ALPHV, which are thought to consist of tech-savvy individuals.

Unverified reports indicate that Caesars Entertainment had to pay “tens of millions of dollars” to the hackers to halt their assault. Subsequently, concerned customers filed class-action lawsuits against Caesars, alleging the company failed to protect their personal information.

Caesars Entertainment was not the sole target of these cybercriminals. According to Okta, a specialist in identity management, the hackers also targeted MGM Resorts and several other companies.

MGM Resorts faced significant disruption, shutting down many of its systems for days. Additionally, the company received warnings of potential credit rating downgrades due to the attacks, compounding its troubles.

In another instance, Stake.com, a prominent iGaming and crypto casino website, fell victim to North Korea-backed hackers, resulting in losses of tens of millions of dollars.