How to Delete a Betsson Account: Step by Step Guide

Article by : Erik Gibbs Oct 2, 2024

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Updated: Oct 9, 2024

When you feel that you want to stop your activity within a certain gambling site, you can close an account. This means that you delete a profile with all your data kept by the operator. Our research shows that some players may want to close a Betsson account or activate a cooling-off period. In this review, our team explains how to delete a Betsson account, considering the site’s navigation, interface, and T&Cs you should consider in this regard. You will find the main reasons for this and access a step-by-step guide with tips.

Reasons why you will need to delete your Betsson account

Players of even the best online casinos may want to close an account when they want to stop playing. In some cases, the reason for this is the update of T&Cs when players don’t agree with new terms. And sometimes, users just want to switch to a new site, closing a profile at a previous casino. Below, we’ll share the most common reasons explaining why players delete accounts at Betsson:

• Responsible gambling: when a user wants to completely stop playing, it’s reasonable to delete an account. Thus, you won’t have access to the profile and won’t be able to deposit and start playing once it’s against your responsible gambling strategy. Alternatively, the site has self-exclusion and cooling-off for a certain period.
• Switching to another site: in some cases, players decide to focus only on a certain gaming site, closing accounts on all the other platforms. If so, it’s reasonable to contact customer support with a question of how to delete an account at Betsson. This way, you will have all your details and balance only within a single site.
• Updated T&Cs players don’t accept: when a casino updates T&Cs, it automatically states that players who continue playing within the site accept these terms. This way, some players may dislike certain new terms and delete an account so as not to be a customer of an operator whose terms aren’t suitable any more.

We should warn you that some players try to delete a Betsson account to sign up again and try to get a welcome bonus one more time. It’s prohibited by the casino’s terms and won’t provide you with the bonus. Furthermore, your data will be saved within the system and you won’t be able to become a customer of the site and the casinos within this network anymore.

Furthermore, we should add that in some cases, the Betsson Casino can lock or freeze your account itself. This can be connected with age verification, a range of failed attempts to log in, or the self-exclusion issue. If you face any of this, you can contact customer support for more details and pass the required additional verification if necessary.

How to delete my Betsson account

In some cases, it’s enough to freeze a profile for a while, but this may not be the case for some players. Then how to delete my Betsson account, you may ask. Well, the site doesn’t have automatic tools for this now, though the option was available in the past. Today, you can activate self-exclusion or a cooling-off period yourself. When you want to fully delete an account at Betsson, you need to contact customer support.

Cooling-off and Self-Exclusion

When you understand that cooling-off or self-exclusion work good for you, it’s enough to log in, open your account settings, and set the limits or time period you find suitable. You can do it yourself without the help of the online casino manager.

Deleting a Betsson Account Through Customer Support

When it comes to the guide for Betsson to delete an account, the process isn’t automatic. You need to contact Betsson customer support and specify that your request is regarding your account settings. Our team prepared a guide with the steps to delete a Betsson profile:

1. Open the live chat and add the required personal details, including your first name, last name, and home address. Here, you need to choose ‘Account’ as your request subject and add a question. Our expert sent the following question to illustrate the steps: how to delete my Betsson account.
   
2. Optionally, you can add a reason why you want to delete the profile. However, it’s not necessary. We were happy to see that the operator doesn’t convince you to opt for a temporary self-exclusion instead. When you need to delete an account, the manager helps you exactly with this issue.
   
3. Done. As easy as that. In a few minutes, the manager will tell you that your account is closed and you can’t log in any more. We tried to log in with the details specified during registration, and the casino didn’t let us enter the account. Thus, it takes up to 5 minutes on average to delete an account here.
   

If you can’t access the live chat, you can contact the casino’s team through the support-en@betsson.com official email address. In this case, your email should include all the details specified in the guide. Make sure to add the same data you specified during registration and send the request from an email address used for signing up at Betsson.

Real Money Balance After Closing a Betsson Account

According to T&Cs of Betsson (section 10.2), when you close the profile, the operator transfers funds from your account to you within 5 days. The funds are transferred to bank accounts, credit/debit cards, or any other payment option used by a player for depositing on the site. If your deposit method doesn’t support withdrawals (e.g., a paysafecard voucher), the customer support team will contact you to get alternative payment details.

Verdict

Due to our guide and explanation, you can learn how to delete a Betsson account and use our method when necessary. As you can see, the process is straightforward and fast, though automatic tools for this option are now absent. If you aren’t sure that you want to completely leave the site, activate a cooling-off period or a self-exclusion option within your account. In addition to this guide, our SlotsUp team has a thorough Betsson casino review where you can learn more about the operator and its pros and cons. You are welcome to use our guide when you feel that you need to stop playing and enjoy a safe responsible gambling experience at Betsson.